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Bad Customer Service Can Get You Arrested

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Get Prepared: Panda Refresh Live and Penguin on the Way

Get Prepared: Panda Refresh Live and Penguin on the Way

Buckle up, folks: Google is changing – again. We just had a Panda update a few days ago, and webmasters are going wild with predictions about the impending Penguin refresh as well. The algorithm alterations are for on-page SEO (Panda) and off-page issues (Penguin). At the recent SES Conference .... More »

SEO Strategies That Will Drive Organic Traffic To Your Site

Getting the most out of the free, organic, search results should be the goal of any online business owner. Hey, the traffic is free and ultra targeted, what more could you ask for? Finding and implementing the best SEO strategies will depend mostly on your existing knowledge, if any, and your budget.... More »
We Want Your Vote - Do You Like The New Site Design?

We Want Your Vote - Do You Like The New Site Design?

Hi, you might have noticed that we updated our site design.  I really like it but I want to know what you think. Which do you prefer, this new design that you see now or the old/previous design (see screenshot - click to enlarge). Place your votes on the poll below and drop me a note in the c.... More »

Adobe Introduces Search & Promote

Adobe has launched a new tool for site search called Search&Promote. This tool is designed to help marketers anticipate visitor search objective and promote related products and content; this is supposed to go a long way in cutting down bounce rates. Adobe Search&Promote combines the use of.... More »

You and Your SEO Content Writer – 5 Reasons You Should Break Up + MORE - SEO Update Apr 19th

There has been a lot of talk in the world of SEO and with all the changes made by Google and their focus on "Freshness". I've added a few things to our site to "keep it fresh" and will be rolling it out to the public soon....stay tuned. There were a lot of topics I could have included in this po.... More »

Last week we wrote about Vitaly Borker, the owner of DecorMyEyes who claimed that he got his high Google ranking from bad customer reviews which stemmed from his bullying tactics and horrible service. He got a lot of press coverage in the past week and has been a topic of discussion on many blogs.

If any business person or marketer has been tempted to follow in his less than palatable footsteps by offering bad service to customers in the hopes of beefing up reviews and thereby links, you might want to hold on a bit.

Google reacted to Vitaly Borker’s assertion and pulled his ranking so that if you conduct a Google search right now, decormyeyes will not be included in the first page. But even more than that is the fact that Mr. Borker got arrested on federal charges. It turns out that bad customer service really does not do good for one’s business.


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